Smyths Toys Superstores Salford
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Opening Hours
About
This toy store is known for its competitive prices on the latest toys and occasional events. Visitors can try out toys before purchasing, making it a practical spot for families. The store stocks a wide range of products, including gaming consoles and outdoor play equipment. From time to time, there are deals on items, adding to its appeal for those looking for bargains. Parking is available, making it convenient for shoppers. The store has become a local go-to for toys and family essentials, with a focus on providing a varied selection.
Customer Reviews
Ordered and travelled to this store (not our local one) for an outdoor playhouse as a gift for Christmas, which we collected. Only to find out on Christmas day (after spending 2 hours building it) we had been given the incorrect one that’s much cheaper on the website. Cannot get hold of the store to discuss no one answering the phone, email responses from customer service are AI generated so no resolution at all. Very poor customer service for all angles!
They have a frustrating no-returns policy on faulty items. I bought a foam chair for my child, which turned out to be far too sturdy and therefore unsafe. The staff were not helpful when I raised the issue. It is much easier to buy from Amazon, where returns are straightforward and customer service is far more reliable.
Been here lately and got to say that the staff there are so unhelpful as first time I ask a question about a console and her attitude stunk it got me leaving there feeling annoyed as I came back again the next day thinking it was just that one person who's attitude stunk and it's seems like all the staff there are the same.. it's stopped me going back to this store as can not believe there employing such unprofessional staff... shame on you Smyths you should be ashamed of yourselfs😡
