Sugden Sports Centre
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Opening Hours
About
A multi-sport facility with recently renovated gym spaces and a range of sports halls for badminton, squash, and volleyball. The centre runs strength training classes and hosts Taekwondo sessions. Equipment includes various machines and weights, though some areas show wear. Staff include managers and instructors who handle operations and training. Parking is limited nearby. The venue sees higher footfall when university students return.
Customer Reviews
The gym has recently been renovated, it is very busy especially when students return from university. The studio has not been renovated, the equipment is old and with clear signs of wear & tear, especially the yoga blocks, straps and matts. The heating during classes in this area is inconsistent and sometimes quite cold when classes are held. The toilets in general are dirty, the cleanliness is not good, it is true that it is a busy place but the standards are very low. This needs to be improved. The staff are nice but there is no attitude of going the extra mile for the customer.When I experience doubts a few times they wasn't able to give me help or point me in the right direction. I go because I get a discount from my job, but if I had to pay the full membership it definitely doesn't worth value for money. Positive thing:Quite a few teachers from the classes are quite good(specially yoga) Update- This review has been edited on 27/2 .The management team of the center to which I took my complaints and discomfort for the deteriorated equipment for yoga classes has been heard and has renewed the equipment completely. They've changed the mats,blocks and straps. The quality is good and they've taken care to do a follow up. Customer service is good, specially from the new assistant manager,Samuel N. From the beginning he has had an excellent and active and proactive attitude,which shows without a doubt that he is interested in receiving feedback and to know opinions of the customers on the use and enjoyment of the facilities. Improvement of the service
the gym is nice and spacious and they’ve got many different sports halls. the main issue is the floor!!! it’s so dusty that i can literally slide across it with my volleyball shoes and the net to separate the halls have massive holes in them so regardless of the separation, balls will still fall through to the over court, it’s so annoying. they’ve said that they were going to fix them and get a new floor cleaner but it’s been months and it’s honestly disappointing because the staff are nice and the facilities are not bad but i’m disappointed considering as UoM and MMU play here regularly.
Lovely staff at Sugden sports centre. Thank you to Tegan and Dorian the managers and Nicky and Iqbal the Taekwondo instructors who looked after my Daughter until the ambulance came on Thursday. All very professional and caring.
