Thompson Repair Centre
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Opening Hours
About
This auto body shop handles insurance repairs and warranty work, including repairs after accidents. They provide courtesy cars and keep customers updated throughout the process. The team is known for quick turnarounds, professional repairs, and thorough valeting of interiors. Some insurers recommend them for collision repairs. A senior service advisor named Kerry is frequently mentioned for maintaining clear communication with customers. The business works with dealerships like VW Lookers in Carlisle.
Customer Reviews
Absolutely brilliant service from the minute our car was collected after a RTA (not our fault and we had only had the new car for a month!). Kerry kept us updated with the progress all the time and ensured we got our car back just before Christmas. Although, being honest there was a slight problem with the repair we were booked in quicky at a time to suit us and this was soon sorted. Now got our lovely clean car back home and enjoying driving it again. Many thanks Kerry and all the team! Super service.
Just had my car repaired after someone backed into it. Absolutely brilliant service from start to finish. Staff are lovely - they go above and beyond to keep it touch, work around their customers commitments and schedules and they do a top notch job. Highly recommended..
I would just like to say how thoroughly impressed I have been with the customer focus and professionalism of this company. The work was faultless and done within a reasonable time. I would like to pay special mention to Kerry who has been absolutely phenomenal. Kerry’s customer service and support has been second to none. Without going into any personal details, Kerry has made the process seamless and bearable at what has been a very difficult time for my wife and I. I would thoroughly recommend this amazing company if you need work on your vehicle. Kerry thank you! Mark Kenny
