Millets Keswick
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Opening Hours
About
A well-stocked outdoor clothing and equipment shop with a focus on hiking gear, including boots from brands like North Face. Staff have been noted for their product knowledge, with some able to suggest ways to get the best value on purchases, such as bundling items like carabiners with other gear. The shop carries replacement parts for trekking equipment, though availability can vary. Deals on outdoor apparel and footwear appear from time to time.
Customer Reviews
Staff very rude and rather sarcastic when I was searching for my bank card that I know I left there the previous day. I know the missing card was my fault but when you are asking for help the staff need to be more supportive. Get some customer service training! basically slagging us off in front of us to another staff member does not feel great when you are stressed already
Fully equipped store for mountain walkers and other sports. Fairly priced. Helpful staff
I had not long arrived in Keswick when I realized the rubber cap on the metal tip of my trek pole was finished. I went to several outdoor stores, even the brand store I bought it from. To no avail could I find this 'simple' piece. I have MS and really needed my pole to be in tact and not damage the cobble stone pathways, etc. These 2 gentlemen were so helpful & genuine. Now, there were not any left in stock. However, Ian excused himself for a moment while I talked with Riley. Next thing I know, Ian had returned with a replacement cap for my pole. While this may not seem like a big deal to many. Most store clerks would not go the extra mile to check iver stock or even suggest other places. They really are 2 very solid fellas. I have 3 sons and they love to know that sons from other mothers look out for their mum! Thanks so much Ian & Riley! You were my champions today. Great store, excellent service, knowledgeable people, and super prices. If you're looking for supplies from hiking & more, stop by Millets. Blessings to all who pass thru Keswick.
