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About
A dental clinic affiliated with the University of Manchester, providing NHS services with a focus on training student dentists. Patients report positive experiences with clinical staff, including nurses who help put young children at ease during appointments. The facility has on-site X-ray services and a car park, though spaces can be limited. Letters are sent to patients requesting follow-up appointments, though some have experienced difficulties reaching the reception team by phone. The clinic handles a range of dental treatments, with families noting clear communication from clinical staff during procedures.
Customer Reviews
Rude receptionist staff that don't care for their job. I have been asking for a written confirmation of my appointment for weeks (such as a letter, email or even texto message), to be able to book the time off from my employer to attend the appointment, and they just keep ignoring my emails and calls going im circles. Until I don't have a written confirmation I can't book the time off to attend the appointment. Then they may wonder why they loose money from.thr NHS on appointments from people that don't turn up.
Shocking telephone service, I’ve been trying for weeks to arrange an appointment with the hospital, phoned many many times without any success no one picks up the phone, I’ve left voicemail messages for a call back again without success. I’m on the phone now and have been on hold for an hour, a voice message keeps telling me they appreciate my patience and my call will be handled shortly, I going to hang up as I’m fuming and if someone does eventually pick up with get a dressing down, absolutely shocking
I’ve wasted 2 hours of my work day trying to make an appointment for my daughter as instructed in a letter!! Receptionists need to be replaced by people who actually want to do their jobs! So slow
