McDonald's

Had an awesome experience at this McDonald’s in Manchester! The service was impressively fast, and the staff were super friendly and upbeat — it really made the visit feel welcoming. My meal was hot, fresh, and absolutely delicious. I tried the Big Arch, a sandwich you can’t get in the US or Brazil, and it did not disappoint — smoky sauce, juicy beef, melty cheese… seriously, it’s a must-try if you’re visiting the UK. The location was clean, with accessible entry and a well-kept restroom, which made everything even better. If I lived in Manchester, I’d definitely be a regular here. A great stop for a tasty and quick bite in the city center!

My friend and I had some vouchers from my student accomodation and we were looking forward to using them after a long day in town. We head to the McDonald's and we try to order on the self checkouts, this did not work so we went up to the till instead. First of all, the staff member on the till clearly did not know what he was doing, so the manager kindly stepped in. I ordered my meal, and then my friend (vegeterian) ordered theirs. When ordering their meal, they asked for a McPlant as it was listed as part of the meal on the voucher, they were then told that they don't serve McPlants on weekends and the only other non-meat alternative was the fillet-o-fish. This is clearly not fair to the vegeterians/vegans that want to use this voucher or eat at McDonald's. When our meal arrived, it was luke warm and pretty much cold by the time we ate it. Furthermore, I ordered a banana milkshake and when I received our meal I was given a vanilla milkshake instead. When I went up to the till to exchange it, the same clueless staff member was persistent that I had ordered a vanilla milkshake and told me that he will get his manager once again. He then goes to retreive my banana milkshake and when he returned he rudely slammed the milkshake down and walked away. Not to mention, the milkshake hadn't been made properly as it was runny unlike the vanilla milkshake I had been given previously. Overall, this was a very disappointing experience and I hope that that McDonald's Oxford Road sorts it out. 1/10 experience. VERY disappointing... I repeat, my friend and I were really looking forward to a nice hot McDonald's meal after a long day... Do better.

The food is as good as you would expect. But there’s no way to do your order except on the screen, which is very tedious and slow. There is virtually no service. Don’t think you’re gonna come here and have a quick meal which is what you expect from McDonald’s.