Brooks Bar Dental Practice
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Opening Hours
About
This dental practice provides NHS dentistry services and is known for its approachable reception team, who handle appointments and reminders efficiently. It accommodates both routine check-ups and urgent treatments, such as addressing toothaches. The practice has a reputation for maintaining long-term patient relationships, with many families attending for several years. The dental nurses and dentists focus on treatments like fillings and general dental care, ensuring patients feel comfortable during visits. The practice operates a phone-based system for booking and managing appointments.
Customer Reviews
Missed two appointments, one I was genuinely sick and got mixed up with the dates so I missed it. The other I made after receiving a letter from them threatening to take my name off their register if I don’t make an appointment within a certain period of time (make it make sense, I pay partly for my dental treatments so it’s not always affordable to go) anyways I made the appointment, finished the call thinking I will get a message confirmation. It was literally 2-3 mins before they close so didn’t want to keep them on the phone for long. Never received a text or letter. So I assumed it wasn’t set up. I got a letter a few weeks later saying I’ve missed two appointments and no longer a patient there. I asked them for the recording of the phone call as they confirmed they do in fact record the calls. Never received it as of yet. They seemed to be smug when telling me ‘oh but we called the day before’ like that helped anyone ever! And I wasn’t given time to find another dentist. So now that I genuinely need the dentist I’m not signed up with any. The behaviour is outrageous considering this is dentists that are paid for by our taxes. I was working two jobs at the time, so money very badly spent hence the 1 star review.
I’ve always had a great experience at Brooks Bar Dental Practice. The receptionist is super friendly and helpful, always giving me a reminder call the day before my appointment. Dr. Leena Hamed is an excellent dentist—skilled, professional, and really puts you at ease. The dental nurses are great too, always friendly and efficient. Highly recommend!
For over seven years, my family and I have been patients at Brooks Bar Dental Practice, and I can confidently say it’s the best dental care we've ever experienced. The receptionist is always warm, helpful, and professional, consistently going above and beyond to ensure patients feel well taken care of. What truly sets this practice apart is their genuine concern for patients' overall dental health. They don't just address immediate issues, but prioritize long-term well-being. Whether it’s routine cleanings, cosmetic treatments, or more complex procedures, everything is managed with expert care and precision. All the dentists are exceptional, but Mr. Kureishy, my dentist, is particularly outstanding—knowledgeable, compassionate, and attentive. The clinic itself is modern, spotlessly clean, and equipped with cutting-edge technology, making each visit even more comfortable. I highly recommend Brooks Bar Dental Practice to anyone in search of high-quality dental care in a friendly and welcoming environment.
