Newbury Place Health Centre

A well organized health center. Very clean and tidy. Helpful friendly staff. Quite good for emergency appointments. Pleasant building. Pharmacy attached. Ample car parking and nearby bus stops!!

I would give this health centre 0 stars but it isn't possible on this system. I am very disappointed and frustrated about the way the staff handled my appointment for my ultrasound scan. I have waited 5 months to get this scan but it's very obvious that the staff simply don't care. I was five minutes late to my appointment as I was navigating where my appointment was in the building. I got to my ultrasound appointment and the member of staff took my name. I was sat waiting in the waiting room and she disappeared for 40 minutes. My appointment was half 2 and I arrived 2 :35 and she didn't get back to me until 3:15. She said that my appointment is cancelled and I explained that I waited and had to fast for the appointment. The member staff simply didn't have any respect which was very disappointing. And I was dismissed and told that I would have to book for another appointment. This is unacceptable and very unprofessional behaviour.

would give 0 stars if I could. this is an awful place, especially if you're getting an intimate ultrasound. I specifically asked for a female doctor but I was ignored. it was my first time getting this kind of ultrasound and I received no information before it happened, I just had to let a doctor do everything in silence and occasional instructions that were not explained to me. the other person in the room was just there to write down notes instead of being a chaperone/helping in any real way. I felt really alone and insignificant during the whole process, these people have no idea how to actually take care of patients. would avoid at all costs.