Ladybarn Group Practice
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Opening Hours
About
A GP surgery serving the local community, Ladybarn Group Practice provides general medical care with consultations available from doctors and clinical pharmacists. Some patients highlight thorough and attentive consultations with certain GPs, including Dr Hannah Pigney and Dr Pickles, who take time to listen to concerns. The practice also handles prescription requests and sick notes, with some noting prompt responses to queries. Clinical pharmacists are mentioned for their understanding of patient needs and timely prescription services. Telephone consultations are available for certain requests.
Customer Reviews
I had an appointment with Dr Hannah Pigney today and was genuinely impressed. She was exceptionally attentive and took the time to fully understand my concerns. Her manner was both highly professional and sincerely compassionate, which immediately put me at ease. I left the consultation feeling confident that I was in very good hands. Clinicians of her calibre are truly rare. Thank you for the outstanding care.
I had an appointment scheduled for 11:20 AM today. By 12:10 PM, I was still waiting and had not been seen, meaning I waited for around 50 minutes before having to leave again without being seen. This is not the first time this has happened. I had an appointment with Dr Hamilton yesterday as well, where I was kept waiting for nearly one hour and was not seen on that occasion either. On both days, I had to take time off work specifically to attend these appointments, and on both occasions I ended up leaving after waiting for almost an hour. Over two days, this has resulted in unnecessary loss of work time and significant inconvenience. I understand that delays can occur, but repeated long waiting times without being seen or properly informed is unacceptable. Better appointment management and communication are clearly needed. I hope this feedback is taken seriously so that patients do not have to repeatedly take time off work only to leave without receiving care.
Dr Pickles is an incredibly kind and supportive GP. He listens with empathy and takes time to understand both physical and mental health concerns. I felt truly heard and supported during a very difficult time. I’m very grateful for his care and never leave reviews, but I felt inclined to do so :)
