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Opening Hours
About
This opticians in Manchester is known for handling urgent eye conditions, with same-day emergency appointments available. The practice provides thorough eye tests and has experience treating infections and inflammations, including cases requiring antibiotic prescriptions. Some patients have mentioned prompt referrals to eye hospitals when needed. The optician has been noted for taking time to reassure nervous patients during examinations. The practice deals with acute eye problems, with some reporting successful treatment of persistent infections that had not responded to previous care.
Customer Reviews
Phoned this morning for an emergency red eye appointment, managed to book me an appointment for the same morning. I was in with the optician within 2 mins of entering, he was super helpful, and very thorough. Managed to find a scratch on my cornea and gave me some drops to help. Appreciate all your help, very friendly staff, will definitely go back.
I came here for an emergency appointment last week. I have panic disorder so was incredibly nervous. I told the optician this and he did his absolute best to put me at ease. His quick referral to the emergency eye hospital probably saved the sight in my left eye. Outstanding service. Lovely reception staff. No waiting. Amazing optician. Highly recommend. Thank you so much!!!
Really bad customer service. Upon reading through some of the existing bad reviews, I can see that many others have complained about the “receptionists” people skills and how rude she is. I also experienced bad customer service and felt like an inconvenience. It is not cool to not treat your customers with basic manners. Please can this be addressed going forwards with some training for the receptionist lady? It is not nice to walk into a shop and the receptionist doesn’t even greet you with a simple smile or a warm greeting. This is a bare minimum. Please do take on the bad customer service comments on board and rectify.
