Harpers Cumbria
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About
This Audi dealership in Carlisle is known for its straightforward car sales process and accommodating service. Customers mention smooth transactions from test drives to collection, with assistance available for personalised touches like cherished number plate transfers. The sales team, including named staff members, are frequently noted for their unhurried approach and responsiveness to queries. The garage handles MOTs and servicing alongside new and used car sales. Repeat customers highlight the consistency of their experience over multiple purchases. The business has built a reputation for making lengthy journeys worthwhile for buyers coming from outside the area.
Customer Reviews
Would like to thank Chris and all the team for another smooth purchase from Harpers Cumbria. From test drive, to collecting our new car nothing was too much trouble, including advice with retaining cherished number plate. We will gladly be back for our service and MOT needs. Highly recommended 👌
Chris and the team were easy to deal With from start to finish, accommodated me at my peril as i work away from home/had holidays booked and made the sale so easy. Car was ready in no time and made me feel right at home. They done a few extras for me to complete the sale at their cost too which was great. Car was exactly as it said on the advert too. Would deal with this company again. Thanks for everything. Pleased with my purchase
Being trying to book my golf in for a service only it seems impossible to do . I eventually got the quote prices I was after but not after a lot of chasing by me . Was told by the service department they were booking from the 10 of March . Sent a email saying I would like to book car in on the 13 of March . I was hoping for a confirmation of this nothing from them . Spoke to someone via live chat and was told someone would email me still nothing. Clearly they don’t want my business or my money . Just a very poor experience and one that doesn’t inspire a lot of confidence that they would actually be able to carry out the service/ repairs to my car
