Premier Inn Manchester Trafford Centre North hotel

⭐️⭐️⭐️⭐️☆ We honestly really enjoyed our stay and the room itself. The room was clean, comfortable, and very nice overall. Check-in was the only slightly negative point the member of staff on reception made us feel a bit like we were an inconvenience. It wasn’t a major issue, but it did stand out. We had requested a cot, which we did receive, however we were surprised to find that our room required going down three steps after using the lift. This wasn’t a huge problem, but with a pram it wasn’t ideal. At night we could hear traffic from outside, but as we were only staying for one night it didn’t bother us too much. Check-out was a much better experience. The member of staff on the desk was lovely and polite, and the cleaner we passed when leaving was also very friendly. Both are a real credit to Premier Inn. We accidentally left a bag in our room, and the staff were brilliant they remembered we had said we were going to LEGO and phoned us, keeping the bag safely behind reception. That level of care was really appreciated. When we returned in the evening to collect it, my partner felt the member of staff on the desk wasn’t as friendly, but the bag was returned without issue. We only had breakfast in the restaurant. The cold breakfast items were self-service but weren’t always topped up (for example, muffins). We also didn’t realise the cooked breakfast had to be ordered rather than self-serve, which was our misunderstanding — but the staff member serving us was excellent and very helpful. Overall, the hotel was clean, comfortable, and most of the staff were fantastic. We would definitely stay again and would recommend it. The location is brilliant for the Trafford Centre. We didn’t walk there, and it didn’t look like there was a particularly simple or safe walking route. Driving was convenient, although getting out was quite difficult due to traffic but we did stay in December, so that was expected.

Really nice stay at this Premier Inn, we have been in much more modern Premier Inns, but we never felt as welcomed as in this one. The Spanish lady in reception was so lovely with our kids. We arrived too early to check but she recommended to go to the restaurant next door where we ate for £5 each! Rooms were dated but clean, and had what we needed. Thomas next morning was so nice with us too, and give a little toy to my kid that mad his day.

Came over from Ireland for my daughters birthday. On arrival we had early check-in and we were greeted by the Manager Lucy. We had an eventful trip over and were wanting to get checked in & relax as soon as possible before taking our daughter out fir her birthday surprise. The manager said she would just be a minute and went to check our room was ready for us meanwhile there was another member of staff (I think her name was Nicky) who engaged with us & occupied our daughter whilst we waiting for our room. The room was ready for us, on arrival in the room I was pleased surprised by the high standard of cleanliness as it was our first tike staying at a premier inn. As we were ptepareing to leave the next day, we bumped into the housekeeper from the day before who immediately engaged with our daughter & asked all about her birthday surprise which we found very endearing that she had remembered us and also taken a minute out of her morning to ask about her about it all. Overall our stay at Premier inn North, was comfortable, enjoyable & from our experience the staff I engaged with were extremely helpful, friendly & pleasant.