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Address
1 The Trafford Centre,Regent Cres,Trafford Park, Stretford,Manchester M17 8AA, United Kingdom
DirectionsOpening Hours
About
This clothing store is known for its wide selection of affordable fashion, including a variety of colours and styles across men’s, women’s, and children’s wear. From time to time, there are regular deals and discounts, making it a go-to for bargains. The store features a dedicated section for kids’ clothing, with options that cater to different preferences. Staff have been noted for assisting customers in finding specific items, such as clothing displayed on mannequins. The changing rooms are available for trying on outfits, and the store’s layout is designed for easy browsing across different sections, including jumpers and seasonal collections.
Customer Reviews
Sophie did such a great job at helping my daughter choose a birthday outfit🤩 we were really spoilt for choice and my daughter is autistic and having a little blip so changing rooms weren’t an option. Sophie spoke through each dress perfectly and Mila was so engaged☺️ we chose a pink sparkly one and Mila laid it out in the floor with her shoes ready for her day!! Safe to say Sophie helped me have a perfectly calm shopping trip🥰 Thank you Sophie!❤️
My partners size was in store and the only one available was on the display mannequin, when she asked to buy them it was refused. Since when was it acceptable to allow paying customers to leave the store when they request an item they have there and then because staff cant be bothered to remove clothing from a mannequin for customers willing to pay for what is being displayed - literally. Out of touch with reality, take a wage staff with no skill in salesmanship whatsoever. Id give no stars if i could, shocking.
Not surprised reading this review about the rude staff! Not only did i experience the same outcome im actually so disappointed for this store, fresh young girls out of college with zero work ethics on what work is or how to have customers services in a customer facing roll is, I asked for a sizes was told get it your self, then when I returned the items from the changing room, i went put them on the table was told no on the rail, the one item was not on a hanger and she has the audacity to say we expect you to put it on the hanger. In normal circumstances I would always do this but due to their inappropriate skill ser to treat a customer who still proceeded to purchase! Invest some money in customer service training or staff who know how to work the shop floor/ retail or most customers come out with such a terrible experience.
