Vision Express Opticians - Carlisle
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Opening Hours
About
A high-street optician in The Lanes Shopping Centre, this branch provides eye tests, prescription glasses and varifocals, with some customers noting efficient turnaround times for orders. The optometrists conduct thorough examinations and explain results in detail. Staff assist with frame selection and adjustments, and the range includes sunglasses alongside standard prescription lenses. Some visitors mention feeling welcomed from the moment they enter, with straightforward booking processes for appointments.
Customer Reviews
As always, great service from all the staff involved with my appointment. The optician conducted a thorough examination of my eyes and explained all the results clearly. It was well worth the extra £6 for the in depth test of my eye sight.
Excellent eye examination very professional until you see the people out front Wanted to keep my frames and they wanted to charge me £70 to have this privilege No thank you same problem two years ago
From the moment you walk into Vision Express Carlisle, you feel completely welcomed. There’s always someone ready to greet you, engage straight away and make booking an eye test effortless , it really does take just a moment. The whole experience is seamless and reassuring. The team as a whole deserves huge praise from the assistants who are always friendly and attentive, to the technicians who work with such care and the optometrist whose professionalism puts you instantly at ease. Every member of staff shows that nothing is too much trouble no matter how big or small the request is. A truly professional and customer focused service which makes going for an eye test, prescription & new glasses not only easy, but a pleasure.
