SPAR Burrowgate
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Opening Hours
About
A convenience store in Penrith town centre stocking everyday essentials, including alcohol. The ice blast machine is a feature, though it has faced operational issues. Staff have been noted for keeping the store open during busy periods, including holidays when other shops are closed. Some customers report being served without issue, while others have encountered disputes over ID checks. The store operates under the SPAR brand.
Customer Reviews
I am appalled by the customer service today and i do admit that i did argue back to this women with purple hair but she was nasty!! i got served for alcohol about a month ago but she refused my id after i came back down for the second time today as i went out my way to go back home to get my id, just for an energy drink. i understand the policy’s as i work in a bar myself , the first time i went in i didn’t have my id but i asked for a reasoning why i cant show it from my phone and she continue to slam things on the counter and speak to me like crap!! and when me and my sister went back she started off with a cheeky comment asking if i have id “this time?!” , from previous reviews on her i don’t understand how she still has her job . you lot also clearly don’t do stock rotation with fresh stock as there’s multiple complaints about out of date food . she then continued to serve the rest of my shopping but not my energy drinks . she has a kink for id’s!!! absolutely disgusting women!
The cashier went out of her way to be UNHELPFUL - 04.02.26 @ 21:02 - Spar are you happy with this lack of service and countless other negative reviews? This experience review and account is 100% genuine.
Pleaseee can you just fix the ice blast machine. It’s been months and months. Why do you turn it on if it doesn’t have gas?
