manchester taxi service
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Takes 2 mins · No card needed
About
Manchester Taxi Service provides wheelchair-accessible transport for passengers needing assistance, particularly for hospital appointments or airport transfers. Prebooking is available, and payments can be made online for convenience. Drivers are noted for their patience and professionalism when handling wheelchair-bound passengers, ensuring safe and comfortable journeys. The service also allows tracking of vehicles, adding to its reliability. While primarily catering to those with mobility needs, it serves general taxi requests as well, making it a versatile option for local transport.
Customer Reviews
Second time using MTS to transfer my elderly father who is wheelchair bound. Naveed has been our assigned driver, excellent both times. Patient and clearly experienced at wheelchair transport. Yes you pay a premium for the service, but it just works so well and makes taking Dad out so much easier (and possible). Highly recommended 🙌
We prebooked a WAV (wheelchair accessible vehicle) taxi to get to a hospital appointment. We paid the night before but the taxi didn't arrive. When we called they had no record of the booking, so we sent the receipt, proving they had already charged us. They arranged a taxi to come, but it was 40 minutes late. After our appointment we again waited outside the hospital entrance for our booked taxi, but it didn't come. On the app we could see it was 5 minutes away, then cancelled, then another 14 minutes away then cancelled, then finally after half an hour they refunded our money with no further explanation! We had to get the bus in the pouring rain, pushing a very heavy wheelchair, with no proper rain clothes on as we were planning to get a taxi! It was windy and cold and the person in the wheelchair who hasn't been outdoors since summer got a terrible cold! This is totally unacceptable. If you do not want to transport people in wheelchairs, SAY SO! Don't leave them waiting in the cold and rain with the hope that one will come. DO NOT ADVERTISE WAV TAXIS IF YOU ARE NOT WILLING TO PROVIDE THE SERVICE.
Excellent service. Easy to book and pay and arrived earlier than stated. Driver was very kind and considerate with Mum who was in a wheelchair, made sure she was safely in and very patient.
