Specsavers Opticians and Audiologists - Penrith
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Opening Hours
About
This opticians provides eye tests, contact lens fittings, and prescription glasses. Staff are known for putting nervous first-time patients at ease, including children. The opticians take time to explain examination results and discuss prescriptions in detail. There are discounts available on glasses with contact lens contracts. The branch has a reputation for thoroughness in eye health checks, including cornea examinations. Appointments are available outside standard working hours.
Customer Reviews
In my experience I'm always treated with respect, warmth and professionalism by all the staff I have encountered. You soon pick up on the friendly but professional air between the staff that creates a more relaxed atmosphere for customers. It feels like the staff genuinely get on with each other and enjoy their work (I hope this is true!). Staff are always very attentive and keen to put any mistakes right asap, even when the error isn't caused by the store.
Largely a good experience but I objected to the hard sell on new frames which I did not need so walked out and will get my new prescription dealt with elsewhere. Also, I could not complete the pre appointment questionnaire as there were limited choices of answers to questions.
Friendly professional service convenient appointment time over weekend while I was not ay work . Great discount on glasses with contact lenses monthly contract. Optician was very thorough and explained results and examination results in plain english .
