Malmaison Manchester
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About
A centrally located hotel near Manchester Piccadilly train station, this spot is known for its comfortable rooms with spacious beds and snug bedding. It serves steaks and hosts festive events, including Christmas meals and New Year’s Eve parties. The spa offers massages and treatments, and there’s a focus on cocktails and afternoon tea. The venue also provides meeting rooms, making it a versatile choice for both leisure and business stays. From time to time, there are deals on stays and services. It’s a place where celebrations like birthdays are often marked, with a focus on creating memorable experiences.
Customer Reviews
Had a lovely one night stay here after a night out in Manchester. We booked a king sized room, which was lovely, and the bed was sooooo comfortable. It was the best night’s sleep I’ve ever had after a night out! The hotel itself is done out in super funky decor with pop culture icons everywhere you look. Just perfect for the location. Breakfast was absolutely delicious, and the finishing touches were really thoughtful. All in all a fabulous stay, would love to come back!
An Unforgettable Christmas Party at Malmaison Manchester! Our company Christmas party at Malmaison Manchester was absolutely fantastic from start to finish! The venue had a wonderful, festive vibe and the entire experience was top-notch. Delicious Food: The food was outstanding, with everyone raving about their meals. I can personally highly recommend the beef cheek – it was cooked to perfection and melted in the mouth. The quality was exceptional, a true highlight of the evening. Friendly, Attentive Staff: A special thank you to the staff who were incredibly friendly, helpful, and attentive all night. The service was seamless and they genuinely went above and beyond to ensure every guest was looked after, contributing greatly to the positive atmosphere. Great Atmosphere & Music: The vibe was perfect for a celebration, lively and fun. The DJ played excellent music that had everyone up and dancing, making for a truly memorable night. Malmaison Manchester delivered a brilliant event, and we couldn't have asked for a better venue for our Christmas celebration. We would highly recommend it to anyone planning a party or looking for a superb dining experience!
I booked this trip for my parents, uncle and I to celebrate my mam's 60th birthday. Unfortunately I became unwell and could no longer go. My parents enjoyed their stay at the hotel. They said it was pretty clean and comfortable, and they especially enjoyed the bar. The said the bar staff were brilliant and couldn't have been more helpful. However, what is letting this hotel down is customer service. As I couldn't attend but was concerned about using the app to cancel when we still needed two other rooms, I spoke with a Hotels.com chat agent who tried to contact the hotel on my behalf but couldn't get a response. I also wanted to arrange something special in the room for my mam's arrival and had used the app at time of booking to ask what was available. I never got a response via the app so a few days before the trip I emailed the hotel directly. Responses back and forth took so long that in the end they weren't able to set anything up as by this point it was check in day and I was told balloons were arranged via a third party. I asked if there was anything at all that could be done to make her stay extra special while she was there as it was a 2 night trip, and they completely stopped responding. Have heard nothing since and was unable to make the stay special for her birthday. This would put me off staying again in case I needed customer service support.
